Designed By Her Privacy policy

1. Who We Are

Welcome to Designed by Her, a community powered by Free Soul, dedicated to shaping the future of women’s wellbeing. Your privacy is important to us, and we are committed to handling your personal data with care, transparency, and respect.

Free Soul Ltd (“we,” “us,” or “our”) acts as the Data Controller for the personal data you share with us through this programme.

📍 Registered Address: Unit 1, 30 Plympton Street, London, NW8 8AB
📧 Contact: hello@freesoul.com

2. What Data We Collect & Why

We collect the following types of data to better understand and serve our community:

🔹 Demographic Data - Basic information on who you are.
🔹 Special Category Data – This includes any health conditions or sensitive information you choose to share.
🔹 Wellbeing Interests – What aspects of women’s wellbeing matter most to you, helping us tailor relevant experiences and content.
🔹 Purchasing Habits – Your general preferences when buying wellness products, so we can improve our offerings.

📩 How We Use This Data:

  • To invite you to voluntarily take part in product tests, surveys, and other brand activities.
  • To improve our products and services based on real community insights.
  • To personalize our communications with you.
    🛑 No data is ever used for automated decision-making or profiling that could affect your rights.

3. Processing Data from Minors

Our platform is not intended for individuals under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete this data.

  • If a user indicates they are under 18, they will not be able to proceed, and their data will not be processed.
  • We do not knowingly process or store data from minors.

4. Legal Basis for Processing

We process your data based on the following lawful grounds under GDPR:

✅ Consent (Article 6(1)(a)) – By joining Designed by Her, you actively consent to us collecting and using your data for the purposes outlined in this policy. You can withdraw this consent at any time.
✅ Explicit Consent for Special Category Data (Article 9(2)(a)) – If you choose to share any special category data, you will be asked to give separate, explicit consent before we collect or process this data.
✅ Legitimate Interests (Article 6(1)(f)) – We may use general insights (excluding special category data) to improve our products and services while always balancing this against your privacy rights.

5. How We Store & Protect Your Data

🔐 Data Security Measures:
We implement robust security measures to protect your data from unauthorized access, alteration, or loss, including:

  • Encryption for data storage and transfer.
  • Access controls ensuring only authorized personnel can access your data.
  • Regular security audits to ensure compliance with best practices.

📅 How Long We Keep Your Data:
We retain your personal data for 24 months from the date of collection. After this period, your data will be securely deleted unless you choose to remain engaged with us.
🗑️ Want your data deleted sooner? You can request deletion at any time (see Section 7 below).

6. Cookies & Tracking Technologies

We use cookies to improve your experience on our platform. Cookies help us:

  • Understand user engagement and improve our platform.
  • Offer personalized content based on your interests.

Upon visiting our platform, you will receive a cookie banner allowing you to accept or reject cookies. You can update your preferences at any time through your browser settings.

7. Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. However, we may securely share data with trusted partners and service providers, including:

🔹 Email & Survey Providers – To send you voluntary research invitations (e.g., Typeform, Mailchimp).
🔹 Analytics Providers – To improve our insights and programme performance.

All partners are GDPR-compliant and subject to strict data protection agreements.

8. Your Rights Under GDPR

As a participant in Designed by Her, you have the following rights over your data:

🔹 Right to Access – Request a copy of the data we hold about you.
🔹 Right to Rectification – Correct any inaccurate or incomplete information.
🔹 Right to Erasure (‘Right to be Forgotten’) – Ask us to delete your data at any time.
🔹 Right to Restrict Processing – Request that we limit how we use your data.
🔹 Right to Object – Withdraw your consent to receive communications.
🔹 Right to Data Portability – Request a copy of your data in a portable format.

📝 To exercise any of these rights, please contact us at hello@freesoul.com. We will respond within 30 days as required by GDPR.

If you believe we have not handled your data properly, you can lodge a complaint with the UK Information Commissioner’s Office (ICO) (www.ico.org.uk).

9. Transparency & User Consent

  • A Privacy Policy link will be displayed on the first landing page of the platform (via Typeform) to ensure transparency.
  • Before submitting special category data, users will be asked for explicit consent, and a record of consent will be maintained.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If significant changes occur, we will notify you by email or through our platform.

 

📅 Last Updated: 07/03/2025

 

Need Help? Contact Us!
📧 Email: hello@freesoul.com
📍 Address: Unit 1, 30 Plympton Street, London, NW8 8AB